Policy Library
Glossary of Terms
A-Z
Policy by Category
Academic Integrity
Academic Integrity Policy
Academic Integrity Procedures
Academic Progression
Academic Progression Policy
Academic Progression Procedures
Accommodation
Accommodation Rules
Admissions
Admissions Policy
Admissions Guidebook
Admissions Procedures
Deferral Procedures
Higher Academic Place Terms and Conditions
Advanced Standing
Advanced Standing Policy
Advanced Standing Procedures
Articulations, Agreements and Institutional Alliances
Articulations, Agreements and Institutional Alliances Policy
Articulations, Agreements and Institutional Alliances Procedures
Assessment
Assessment Policy
Assessment Procedures
Grading Policy
Assessment Submission, Extension and Feedback Procedures
Student Review of Assessment Results Procedures
Supplementary Assessment Procedures
Peer Evaluation Guidelines: Assessing Individual Student Contributions to Group Tasks
Assessment Equivalency Table
Business Continuity
Business Continuity Policy
Business Continuity Procedures
Code of Conduct
Student Code of Conduct
Professional Attire Guidelines
Complaints and Appeals
Complaints and Appeals Policy
Complaints and Appeals Procedures
Course and Subject
Benchmarking and External Referencing Procedures
Course and Subject Policy
Course Development, Review and Approval Procedures
Course Monitoring and Evaluation Procedures
Course Teach-out and Transition Procedures
Subject Development, Review and Approval Procedures
Subject Outline Policy
Critical Incident
Critical Incident Policy
Critical Incident Management Procedures
Disability
Disability Policy
Student Disability Support Procedures
Diversity, Equity & Inclusion
Diversity, Equity and Inclusion Policy
ELICOS and Foundation
ELICOS and Foundation Attendance Policy
ELICOS and Foundation Attendance Procedures
ELICOS Course Progression Policy
ELICOS Course Progression Procedures
Employability
Employability Policy
Employability Procedures - Work Integrated Learning (WIL)
Enrolment
Change of Course Procedures
Change of Study Load Procedures
Extension of Course Duration Procedures
Leave of Absence Procedures
Non-commencement of Study Procedures
Study Period Timeline
Suspension and Cancellation Procedures
Terms and Conditions of Enrolment
Timetable Procedures
Withdrawal Procedures
Examinations
Examination Procedures
Examinations Policy
Student Examination Rules
General Misconduct
General Misconduct Policy
General Misconduct Procedures
Health and Safety
Health and Safety Policy
Incident Reporting Procedures
Infectious Diseases
Infectious Diseases Policy
Infectious Diseases Procedures
International Representatives
International Representation Policy
Representative Engagement and Appointment Procedures
Training of Representative Procedures
Monitoring Representatives and Agreement Renewal Procedures
Representative Agreement Termination Procedures
Learning and Teaching
Learning and Teaching Policy
Guidelines for Implementing Learning and Teaching Principles
Hybrid Learning and Teaching Guidelines
Technologies in Learning and Teaching Policy
Policy Development and Review
Policy Development and Review Policy
Policy Development and Review Procedures
Privacy and Records Management
Privacy Policy
Records Management Policy
Records Management and Personal Information Procedures
Publication of Information
Publication of Information Policy
Qualifications and Graduations
Conferral of Qualifications and Graduations Policy
Qualification Issuance Procedures
Refunds
Refund of Fees Policy - Domestic Students
Refund of Fees Policy - International Students
Refund of Residential Fees Policy
Risk Management
Risk Management Framework
Risk Management Policy
Scholarships
Scholarships Policy
Scholarship and Scholarly Practice
Human Research Ethics Policy
Scholarship and Scholarly Practice Framework
Scholarship and Scholarly Practice Policy
Scholarship and Scholarly Practice Procedures
Sexual Assault and Sexual Harassment
Sexual Assault and Sexual Harassment Policy
Sexual Assault and Sexual Harassment Procedures
Staffing
Academic Staff Qualifications and Experience Policy
Academic Titles and Promotions Policy
Academic Titles and Promotions Procedures
Protection of Freedom of Speech and Academic Freedom Policy
Staff Recruitment, Induction and Performance Policy
Student Representative Council (SRC)
Student Representative Council (SRC) Constitution
Support for Students & Wellness
Support for Students Policy
Student Wellness Policy
Student Wellness Procedures
Transfer Between Providers
Transfer Between Providers Policy
Release Request Procedures
Under 18 Student
Under 18 Student Policy
Under 18 Student Procedures
Forms

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International College of Management, Sydney, Pty Ltd ACN 003 144 045 ATF The ICTHM Trust ABN 54 174 259 919, trading as International College of Management, Sydney, Aspire Institute, Aspire English, International Sport College of Australia, CRICOS Provider Code: 01484M, RTO Code: 90851, TEQSA ID: PRV12025, Provider category: Institute of Higher Education.

Category: Complaints and Appeals Procedures